To gain a competitive advantage, organizations are constantly expanding their product portfolios and customizing the packages they offer to various customer segments.
Due to the complexity of today’s incentives plans, the average sales rep is often “in the dark” as to which products and packages to focus on for maximum compensation. Sales reps require the ability to get clear answers about their current compensation status and to prioritize sales efforts at any point in time.
The Next Best Action module is a fully integrated component of INCENTIVES-SPM, an innovative Compensation Management and Sales Performance Management (SPM) solution. This module uses powerful analytics to enable sales reps to view and analyze the current status of performed transactions, KPI’s and already earned incentives.
In addition, the module determines the difficulty level of completing sales per product based on each rep’s individual and team history. The outcome is a real-time graphical mapping of products based on their incentives value and the rep’s ability to sell them (as displayed on the SPM sales portal), providing the information and guidance needed to focus their activities and maximize incentives.