Lior Ditman, CEO, First Clal Insurance “Incentives Solutions SPM, flexible solution enabled the quick and successful implementation within a two month time frame”.
Incentives Solutions, the leading provider of Sales Performance Management (SPM) Technologies and Solutions, today announced that First Clal Insurance has successfully completed the installation of its Incentives-SPM system.
Lior Ditman, CEO of First Clal Insurance, said: “We were looking to implement an off the shelf system for managing our sales performance and incentives budget for our call centre sales and service representatives. Our decision was based on the system’s capabilities to cope with business dynamics, frequent changes in the company’s objectives, and on-going campaigns, while helping us leverage sales and marketing opportunities. Incentives-SPM flexible system enabled the quick implementation within a short 2 months period.”
Mr. Ditman adds: “Additional added value from an operational and administrative aspect, as an example, included the improved payment control and auditing processes. We believe that by using the system we will have the ability to achieve significant improvement in our sales and service management capabilities. We are convinced that that our representatives, for which the system was intended, will be provided with real time personal targets and goals as well as a clear picture of their current compensation and their potential month-end incentives. This will surely motivate and improve their performance and their overall target achievement will increase”